no frame led panel light 36 watt round PC CE warm white 36w embedded ceiling lamp for hotel home office

No frame led panel light 36 watt round PC CE warm white 36w embedded ceiling lamp for hotel home office

Q1: Can you provide free sample?

A: Yes, the courier fee should be shouldered by your side.

Q2: What about the lead time?

A: Sample needs 2-4 days, mass production time needs 10-25 work days for order quantity.

Q3: Do you have any MOQ limit ?

A: No limit in first order , sample order or less quantity order is available

Q4: How’s your warranty?

A: 1-5 years warranty based on different price range.
We will replace the products or accessories for our customers, if the damage is caused by our side not man-made.

Q5: Is it OK to print my logo on led light product?

A: Yes. It is ok .

Q6:  What’s ur payment terms?

A: Samples: Bank TT, 100% payment in advance.

Bulk order: Bank TT, 30% deposit and balance 70% settled before shipment.

Q7: What’s ur After-Sale Service?

A: Quick reply on customers' questions;    If anything goes wrong with the products'quality, we will replace for you free and undertake the shipping cost.

Q8: Can I visit your factory?

A: Sure, you are welcome.

Q9:  Are you factory or trade company?

A: We are factory with more than 10 years experice in making LED indoor lighting.
We located in Guangzhou, welcome your visiting!

Q10: How to deal with the faulty of products?

A:  Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.3%.
Secondly,We offer 0. 3-0.5% extra parts or products in ur order .
Thirdly, during the guarantee period , we will send new one .

Q11: How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL, UPS, FedEx or TNT for sample order . It usually takes 3-5 days to arrive. And mass quantity order will be shipped by air or by sea .