China OEM manufacturer ultra-thin led panel light 18w square

China OEM manufacturer ultra-thin led panel light 18w square

Q1:?Can you provide free sample?

A: Yes, the courier fee should be shouldered by your side.

Q2:?What about the lead time?

A:?Sample needs 2-4 days, mass production time needs 10-25 work days for order quantity.

Q3:?Do you have any MOQ limit ?

A:?No limit in first order , sample order or less quantity order is available

Q4:?How’s your warranty?

A:?1-5 years warranty based on different price range.
We will replace the products or accessories for our customers, if the damage is caused by our side not man-made.

Q5:?Is it OK to print my logo on led light product?

A:?Yes. It is ok .

Q6:? What’s ur payment?terms?

A:?Samples:?Bank?TT,?100%?payment?in?advance.

Bulk?order:?Bank?TT,?30%?deposit?and?balance?70%?settled?before?shipment.

Q7:?What’s ur After-Sale?Service?

A:?Quick?reply?on?customers' questions; ? ?If?anything?goes?wrong?with?the?products'quality,?we?will?replace?for?you?free?and?undertake?the?shipping?cost.

Q8:?Can I visit your factory?

A:?Sure, you are welcome.

Q9: ?Are you factory or trade company?

A: We are factory with more than 10 years experice in making LED indoor lighting.
We located in Guangzhou, welcome your visiting!

Q10:?How to deal with the faulty of products?

A:? Firstly, Our products are produced in strict quality control system and the defective rate will be less?than 0.3%.
Secondly,We offer 0. 3-0.5% extra parts or products in ur order .
Thirdly, during the guarantee period , we will send new one .

Q11:?How do you ship the goods and how long does it take to arrive?

A:?We usually ship by DHL, UPS, FedEx or TNT for sample order . It usually takes 3-5 days to arrive. And mass quantity order will be shipped by air or by sea .